Information We Collect
Information you give us. When you contact us by email, phone, or text, or send an inquiry about buying, selling, a listing, a condominium building, or a neighborhood, we receive what you choose to include: typically your name, email address, phone number, the property or area you are asking about, your timeline, and any details you share about your situation.
Technical information. Like any website, this site is delivered by web servers and a content delivery network that process standard request data such as IP address, browser and device type, referring page, and the pages requested. This is used to deliver, secure, and troubleshoot the website.
Website preferences. Your cookie choice is stored in your own browser (see Cookies and Similar Technologies below). We do not collect financial account numbers, Social Security numbers, or transaction documents through this website; information of that kind is handled outside the site through the brokerage's transaction systems.
- Website forms: the contact, consultation and newsletter forms on this website transmit and store what you submit, and send us a notification so we can respond. Newsletter signups are also recorded in our client relationship management system.
- My Pinnacle client workspaces: if we invite you to a private workspace, we hold the account information needed to sign you in, together with the work product of the engagement, such as your saved searches and email-update preferences, saved homes and reactions, homes the broker recommends, tour requests, messages with the broker, and the status of your invitation. Broker notes about your search are internal and are not shown to you in the workspace.